Cloud PBX
A hosted business phone system with extensions, auto attendant (IVR), hunt groups, voicemail, caller ID, call history and call recording, managed from a simple browser portal.
Cloud IP Phone
Business calling in the cloud, with AI built in
Cloud IP Phone is a cloud VoIP business phone system that replaces your old PBX and works on desk phones, computers, mobiles and Microsoft Teams. Hosted in Canada, managed 24/7, and set up for you by OOBE.
- Hosted in CanadaCarrier-grade platform with active-active failover across regions.
- Works with TeamsCalling, texting, fax and analytics inside Microsoft Teams.
- AI includedTranscripts, summaries and searchable calls.
- Managed 24/7Monitoring, patching and incident response around the clock.
Solutions
Everything your business needs to communicate
Start with a phone system and add Teams calling, a contact center or AI as you grow. Every product runs on one platform, with shared sign-on, recordings and reporting.
Phone system & calling
SIP Trunking
Carrier-grade SIP connectivity for your existing PBX, with multi-trunk failover, least-cost routing and usage-based billing.
Softphone
Make and take calls from a browser, desktop or mobile app, with single sign-on, HD voice, presence and call transfer. No desk phone required.
IP Phones & Provisioning
Buy or lease Yealink, Polycom, Fanvil, Grandstream, Snom or Cisco phones, delivered pre-configured. Zero-touch setup and central firmware management for any SIP phone.
Microsoft Teams calling
Teams Direct Routing
Turn Microsoft Teams into a full business phone system with carrier-grade calling, redundant session border controllers and PSTN trunks.
SMS & Fax for Teams
Send and receive business texts (SMS, MMS and WhatsApp) and inbound faxes right inside Microsoft Teams, using your business numbers.
Teams Voice Analytics
See call quality, queue answer rates and call flows for Teams, with scheduled reports and history beyond Microsoft's 30-day limit.
Managed SBC
Hosted session border controllers, deployed, monitored, patched and supported 24/7, so your voice edge stays secure and up to date.
AI, contact center & insight
AI-Powered Contact Center
Browser-based agents, live supervisor views, omnichannel queues and AI transcription of every call.
AI Voice Services
Speech-to-text, AI voicemail transcripts and summaries with urgency flags, intent tagging and searchable conversations.
Call Recording & Compliance
Encrypted, isolated call recording archives with audit-logged access, built for regulated industries.
Telecom Analytics
Live SIP analytics, call detail records, per-call tracing and scheduled executive PDF reports.
Cloud PBX plans
Simple per-user plans
Add or remove users as your team changes, on monthly or annual terms. Contact center, SIP trunking, numbers and analytics are quoted to your usage.
Bronze
The essentials for every user
Per user, monthly or annual
- Extensions with voicemail
- Caller ID and call history
- Browser admin portal
- 24/7 voice operations
Silver
Work from anywhere
Per user, monthly or annual
- Everything in Bronze
- Browser softphone (WebPhone)
- Click-to-call from web pages and CRM
- Reports and call analytics
- Enhanced voicemail workflow
Gold AI
AI built in
Per user, monthly or annual
- Everything in Silver
- AI voicemail transcripts and summaries
- Voicemail transcripts via WhatsApp
- SMS and fax
- Auto attendant (IVR)
- Premium analytics
Done for you
We handle the switch, start to finish
- 01
Consult
We review your current lines, call flows and capacity, and design the right setup, including recording and compliance needs.
- 02
Deploy
Our engineers configure your phone system, trunks, Teams Direct Routing and phones, ready to go.
- 03
Migrate
We port your existing numbers and cut over with parallel running and testing, so calls never drop.
- 04
Manage
24/7 monitoring of trunk health, security patches, failover testing and ongoing support.
Security & reliability
Built for business-critical calling
Your calls, recordings and data are protected and isolated, with full audit trails. The platform is designed for SOC 2, GDPR and HIPAA requirements.
- Encryption everywhere: TLS and SRTP in transit, AES-256 at rest
- Isolated data: separate recordings, identities and logs for every customer
- Audit log on by default: logins, exports and changes tracked
- Regional failover: voice services span regions with automatic trunk failover
- Emergency calling: NG911 included with phone numbers
- Open platform: REST APIs, webhooks and call-record streaming
Who it's for
From small offices to busy contact centers
Small & growing businesses
A professional phone system without the hardware closet, priced per user.
Microsoft 365 organizations
Make Teams your phone system, with texting, fax and analytics included.
Contact centers
Live wallboards, call transcripts and executive reporting.
Regulated industries
Secure recording, audit trails and compliance-ready design.
Supported phones
YealinkPolycomFanvilGrandstreamSnomCisco
FAQ
Cloud IP Phone questions
What is Cloud IP Phone?
Cloud IP Phone is OOBE's cloud-hosted VoIP business phone system. It replaces a traditional on-site PBX with a hosted cloud PBX that works on IP desk phones, computers, mobile devices and Microsoft Teams.
Can we keep our existing phone numbers?
Yes. We port your existing business numbers to Cloud IP Phone and run the old and new systems in parallel during cutover, so calls are not interrupted.
Does Cloud IP Phone work with Microsoft Teams?
Yes. With Teams Direct Routing, Microsoft Teams becomes your business phone system. You can also send and receive SMS, MMS, WhatsApp messages and faxes inside Teams, and get Teams call analytics.
Where is the phone system hosted?
The platform is hosted in Canada on carrier-grade infrastructure with active-active failover across regions, and is monitored 24/7.
Which phones can we use?
You can use IP desk phones from Yealink, Polycom, Fanvil, Grandstream, Snom and Cisco, delivered pre-configured, or a softphone in your browser, on desktop or on mobile.
Is 911 supported?
Yes. NG911 emergency calling is included with phone numbers.
How is Cloud IP Phone priced?
Cloud PBX is priced per user on monthly or annual terms, with Bronze, Silver and Gold AI plans. SIP trunking, phone numbers, contact center and analytics are priced on usage. Contact us for a quote.
Ready to modernize your phones?
Book a demo and we'll show you how Cloud IP Phone fits your business.